Cancellation policy

Cancellation Policy

• Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases. 
  

Subscription Cancellation 

• When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
• Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
• Some subscriptions may auto-renew at the end of their duration.
• If you don't want to renew a subscription you can cancel it. If you want to cancel or change your subscription, you can do it at any time within the subscription application / member portal. Your order confirmation email includes links direct to your order. You can manage your subscription from this page. See our returns policy for more details on returns and refunds. 

Please contact us using the chat bot at the bottom of our website or email: contact@kimmy-b.com

Page last updated: 29th June 2025