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Terms and Conditions - 2020

KimmyB®  - A registered trademark since 02/02/2017, awarded by the Intellectual Property Office, Trade Marks Registry - Ref: UK00003208535 

KimmyB®  Everyday Luxuries - Standard Terms and Conditions 

The following terms apply for the use of any valid KimmyB® promotional code, as published on social media or via traditional advertising methods. Details below where last reviewed on 11th May 2020. KimmyB® standard terms:

  • A valid promotional code can be used for any products ordered online if and when the total order amounts to or exceeds the stated minimum spend required for eligibility.
  • Any limitation to the number of times the code may be used by a single customer, will be published alongside the code. If not stated the default of one use per customer per code applies. 
  • The code with the larger reduction will be applied only, if both promotions equate to the same reduction value the code with the nearest end date will be used.
  • Each promotional code is valid for a set term, this will be published alongside the promotional code. 
  • All sales and promotions are subject to stock availability.
  • If for any reason we cannot accommodate your order requirements following payment, you will be contacted and if a suitable alternative is not found, a full refund will be issued immediately.
  • We cannot provide refunds for orders placed in error or by mistake.
  • You must notify us immediately if you are dissatisfied with your delivered product. As a small business we cannot provide refunds on fulfilled orders. However, we will attempt to remedy the issue by providing a similar replacement product. This is only possible if you have notified us within 24 hours of receiving the product. We may ask for photographic evidence of the issue to proceed with any remediation. 
  • We will execute all reasonable efforts to satisfactorily resolve a complaint and have a zero tolerance policy towards the abuse of our staff.

KimmyB® is a UK registered trademark for scented candles. All products are proudly produced in the South of England, with manufacture taking place in West Sussex. Please contact us directly for any further details: contact@kimmyb-everydayluxuries.com

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See specific details for our current active discount promotions, only 1 unique discount code can be used in a single transaction:

'TROOP26' - TERMS AND CONDITIONS - Released 13th June 2020, offer ends 23:59 26th June 2020.

The below applies to the ‘TROOP26' promotion code. This promotional code will terminate on 26th June 2020 at 23:59. The code provides 26% off a purchase from our online website, when spending a minimum of £5 in a single transaction. The code is automatically applied to all transactions during the active window, the discount can be seen in the basket before proceeding to check out. The discount cannot be used in conjunction with any other promotion or promotional code.

  • A valid promotional code or link can be used for products ordered on our Shopify website only (not where KimmyB® products are stocked as a concession or on Etsy).
  • A single promotional code can be used in a transaction. Where more codes are submitted the code with the highest discount value will apply. 
  • All sales and promotions are subject to stock availability.
  • If for any reason we cannot accommodate your order requirements following payment, you will be contacted and, if a suitable alternative is not found, a full refund will be issued immediately for the amount you paid. 
  • This voucher code cannot be redeemed for cash.
  • We cannot provide refunds for orders placed in error or by mistake.
  • You must notify us immediately if you are dissatisfied with your delivered product, we can only act on this if notified within 48 hours of receiving the product.  
  • We may ask for photographic evidence of the issue to proceed with any remediation. 
  • We will execute all reasonable efforts to satisfactorily resolve a complaint and have a zero tolerance policy towards the abuse of our staff.
  • KimmyB® is a UK registered trademark for scented candles. All products are proudly produced in the South of England. With manufacture taking place in Sussex. Please contact us directly for any further details: contact@kimmyb-everydayluxuries.com

'ECOSOY19' - TERMS AND CONDITIONS – Released 1st May 2019, Ends 1st January 2020

The below applies to the ‘ECOSOY19' promotion code. This promotional code will terminate on 1st January 2020 at 23:59The code provides £5 off a purchase from our online website, when spending a minimum of £10 in a single transaction. The code cannot be used in conjunction with any other promotion.

  • A valid promotional code can be used for all products ordered online only (not where KimmyB® products are stocked as a concession or on Etsy).
  • A single promotional code can be used in a transaction. Where more codes are submitted the code with the highest discount value will apply. 
  • All sales and promotions are subject to stock availability.
  • If for any reason we cannot accommodate your order requirements following payment, you will be contacted and, if a suitable alternative is not found, a full refund will be issued immediately for the amount you paid. 
  • This voucher code cannot be redeemed for cash.
  • We cannot provide refunds for orders placed in error or by mistake.
  • You must notify us immediately if you are dissatisfied with your delivered product, we can only act on this if notified within 48 hours of receiving the product.  
  • We may ask for photographic evidence of the issue to proceed with any remediation. 
  • We will execute all reasonable efforts to satisfactorily resolve a complaint and have a zero tolerance policy towards the abuse of our staff.
  • KimmyB® is a UK registered trademark for scented candles. All products are proudly produced in the South of England. With manufacture taking place in Sussex. Please contact us directly for any further details: contact@kimmyb-everydayluxuries.com

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    KimmyB® Customer Loyalty Card - TERMS AND CONDITIONS – Available since 1st September 2019

    The below applies to the use of our KimmyB® Customer Loyalty Card. Loyalty stamps can only be received directly from KimmyB® at one of our planned events (see event calendar for details). We reserve the right to refuse claim of the £10 loyalty reward if we believe the card to be falsified. Loyalty stamps cannot be received from a 3rd party re-seller or any retailers who stock our products. At this time the card is a physical card and requires physical stamps, it is not an online membership card. Stamps cannot be issued retrospectively, they should be claimed upon purchase. A single stamp is provided for each £10 spend, no reward is given for a value less than £10. No change can be issued when claiming your reward. Reward cannot be claimed on already discounted items. Reward can only be claimed on full price items. If you lose your card KimmyB® is not responsible for supplying a replacement with any lost reward stamps. Cannot be redeemed online, only in person when attending an event where KimmyB® is participating in direct sales. All our standard terms apply:

    • Rewards cannot be redeemed for cash.
    • We cannot provide refunds for products purchased in error or by mistake.
    • You must notify us immediately if you are dissatisfied with your purchase, we can only act on this if notified within 48 hours of your purchase. We may ask for photographic evidence of the fault. 
    • We will execute all reasonable efforts to satisfactorily resolve a complaint and have a zero tolerance policy towards the abuse of our staff.
    • KimmyB® is a UK registered trademark for scented candles. All products are proudly produced in the South of England. With manufacture taking place in Sussex. Please contact us directly for any further details: contact@kimmyb-everydayluxuries.com

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