We wish to inform all our website customers about the information we gain from their visits to www.kimmy-b.com - and (retiring site) www.kimmyb-everydayluxuries.com -and the information we collect from their shopping experience. We need permission to send our customers news and updates about the great offers and products that are available from KimmyB®. This is acknowledged through their acceptance to 'receive marketing' in the final parts of the checkout process. Please read on to understand how we handle your data.

Privacy Policy and GDPR

KimmyB® recognise that the consumer marketing information we maintain must be used responsibly, in beneficial ways and with respect to individual choice.

As a low tech family business we do not collect lots of data about your relationship with KimmyB® but we do collect cookies for customer visits to our website and names, telephone numbers, email addresses and physical addresses in order to be able to deliver the orders we receive. This data is stored digitally and is only accessible by our staff for order fulfilment purposes.

In order to process payments via our website your credit or debit card details will be submitted to a payment processing service. This may be Paypal or another reputable payment processor. We do not store your card details on our system internally and our payment processors comply with all laws both national and international regarding data storage.

We have a strict privacy policy and your name, email address and other details will NOT be given to a third party outside of KimmyB®. 

• Use of Your Information

All information collected by us is done so for order processing and for promotional reasons and all promotional material sent from us will provide customers with notice of their ability to opt-out of KimmyB® promotional activities. We will always honour our customers’ requests not to receive e-mail, mail, telephone or other solicitations from KimmyB®.

• Data Protection

When you purchase products from KimmyB® you trust us with your information. This privacy policy is meant to help you understand what data we collect, why we collect it and what we do with it.

• GDPR (General data protection regulation) Updates

General data protection regulation is a legal framework that sets out the guidelines for the collection and processing of data information of individuals within the EU. The framework comes into action on the 25th May 2018.

• Information that we collect

We need to ask for and store your personal information for the legitimate intent to fulfil our obligation of sending you communication about your transactions on our website. Your information is retained in our system until you ask for its deletion, or, we find it irrelevant for the purpose of this application. We collect information to provide better services to our users. For example; many of our services require personal information, such as your name, email address or telephone number to store with your account. For more information about how you can access, manage or delete information associated with your account, please contact us by email - contact@kimmy-b.com or by telephone (07724 203160). 

• How we use information that we collect

We use the information we collect from our services to provide, maintain, protect and improve them, and to ensure you are getting the best from us. We may use your data to contact you with new products and offers we provide, however there is always the option to opt-out by contacting us. We do not share or sell any of the information with unrelated third parties and we will ask for your consent before using your information for any other purpose. Following is a list of purpose for which your personal information will be used:

• We will send you information about your orders and deliveries
• We will send you information on our products, discounts and promotions.

If at any time you change your mind you can easily unsubscribe from our list. Our emails will always include an unsubscribe option.

• Use of cookies

This site uses cookies to identify your preferences and to help with the security of your shopping basket. No personal information is available to us from the use of cookies. (a cookies is a tiny text file stored on your computer). You can delete cookies that are stored on your computer by visiting your history folders.

• Reporting Security Issues

The KimmyB® team takes information security seriously. We use industry standard hosting platforms for all our web and payment platforms and those services comply with the latest rules and regulations regarding data security. However, we do appreciate your efforts to responsibly disclose your findings and will make every effort to acknowledge your contributions.

To report a security issue, email contact@kimmy-b.com and include the words “DATA SECURITY” in the subject line.

The team at KimmyB® will send a response indicating the next steps in handling your report. After the initial reply to your report, the security team will keep you informed of the progress towards a fix and full announcement and may ask for additional information or guidance. You can also report a website error through contact@kimmy-b.com please include the URL of the page you were on with a detailed description of your actions to help us reproduce the issue.

This GDPR information was re-published with our storefront rebrand on 29^th September 2018, and more recently reviewed and updated on 19th August 2022.